SERMAC S.R.L. (hereinafter “Ser.mac”), located in via Zavaglia, 415 – z.i. Pievesestina – 47522 Cesena (FC), pays the utmost attention to the security and confidentiality of personal data of its users and, as a result, is compliant with the principles of lawfulness, correctness and transparency established by the European Regulations 2016/679 (GDPR).
In all cases in which Ser.mac may be Data Controller and/or Data Processor, the personal information collected from its users, can be recovered at any moment by the users in order to exercise their rights under the GDPR by writing to: email@example.com.
The following categories of personal data may be collected:
contact details: name, place and date of birth, social security number, address, telephone number, mobile number, email address and miscellaneous;
interests: information you provide us with regarding your interests, including the products which you are interested in;
use of the website: information on how you use the site, open or forward our notifications, including the information collected through cookies (you can find our information on Cookies here).
Ser.mac collects and processes personal data in the following circumstances:
if you register on our website (www.sermac.org);
in order to purchase our products;
if you reply to our marketing campaigns, for example by filling out a reply form, by entering data on one of our websites or at trade fairs and events.
Please help us to keep your personal information up to date by informing us of any changes.
Providing data is necessary to manage the relationship with users and if it is not provided it will not be possible for Ser.mac to provide the relevant service. The conditions for processing personal data are listed below:
Establishing and carrying out contractual relations and relevant obligations, including notification relating to services (i.e. to execute purchase orders): Ser.mac may process the contact data for establishing and carrying out contractual relations, providing the services requested and replying to reporting notifications and complaints. It may also use your contact details, and in particular your email address, to provide information regarding the services provided;
operational management and purposes strictly related to this in order to access the website, in particular to its reserved areas: Ser.mac collects contact details and website usage data to allow you to access your personal area in order to: (i) download the documents relating to the services purchased from the personal area; (ii) process other requests carried out through the website;
marketing to respond to your needs and to provide promotional offers, in line with your preferences: Ser.mac may process your contact data for marketing purposes and advertising notifications, aimed at informing you regarding promotional sales initiatives, carried out by means of automated contacting methods (e-mail, sms and other contact tools). In addition, it may process contact details and other personal data provided for the purpose of issuing commercial notifications;
compliance with legally binding requirements so as to adhere to a legal obligation, regulation or measures established by judicial authorities, as well as to defend its rights in court: Ser.mac collects your Contact Information in order to comply with a legal obligation and/or to defend its rights in a court of law.
Ser.mac uses all the security measures necessary aimed at improving the protection and the maintenance of the security, integrity and accessibility of your personal data. All personal data is stored on our secure servers (or hard copies properly archived) or on our suppliers’ servers or our business partners’ servers, and are accessible and usable according to our standards and our security policies (or equivalent standards with regard to our suppliers or business partners).
Personal data may only be accessed by the data controller, duly authorised employees, as well as any external appointed persons that give support in providing services (suppliers and/or business partners).
We retain personal data only for the time necessary to achieve the purposes for which it was collected or for any other legitimate related purpose, in any case no longer than 10 years after it has been collected. We restrict access to personal data only to those who need to use it for purposes in accordance with this policy. Data that is no longer needed or for which there is no longer a legal prerequisite for its storage is anonymized irreversibly or definitively destroyed.
By writing to firstname.lastname@example.org users can exercise the rights listed below:
access to personal data;
correction of the data in our possession;
deletion of any data for which we no longer have any legal basis for processing;
limitation of the way in which we process personal data, within the limits established by the data protection legislation;
opposition to processing where required by applicable law;
withdrawal of consent, where the processing is based on consent;
portability, receiving a copy of the personal data you gave us.
Users may also lodge a complaint, in accordance with art. 77 of the GDPR, to the relevant supervisory authority on the basis of their habitual residence, place of work or the place of infringement of their rights; in Italy it is the Guarantor for the protection of personal data, which can be contacted at the following website: www.garanteprivacy.it .
Last update: August 27, 2020
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